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ALAFIA IS HEALTH AND WELLNESS

Return Policy

Return Policy

Returns Policy


You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is as a result of our error (you received an incorrect or defective item, etc.)


Please ensure packages are not opened for full price refund (less shipping/mailing cost). All returns are to be properly packaged and returned upon instruction from our refund department. All opened packages, if still more than 50% (fifty percent) full, will be refunded at 50% of the original product price only.


 You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we rece it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


Shipping

We can ship to virtually any address in the world. Note that there could be import restrictions in some countries and the products may be subject to import tariffs in others.


When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.


Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

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